Communication Standards
Communication builds positive relationships with parents, guardians, and caregivers. We want you to be well informed and know what to expect. We want staff to know how, what, and when to communicate.
Communication Standards Apply to all Schools
RRDSB is committed to fostering a culture of human rights, equity, and inclusion. We offer learning and working environments that are welcoming, respectful, and free from discrimination and harassment.
Expected Topics and Examples
Information may be communicated via telephone, email, or mail. Some communications may occur after school hours.
- Student progress - Emergency and/or serious incident response
- School closures - Student attendance
- Injury or harm - Class relocations
- New key staff - Specialized services
- Major construction
Additional Topics and Examples
You may receive other information via the websites, the Parent Portal, SeeSaw, and/or social media.
- Phone and internet outages - Cold and heat alerts
- Program transitions - Accessibility disruptions
- Transportation Delays - Power outages
Response to Inquiries
- Responses will be communicated within 2 business days during working hours.
- We support our staff's right to disconnect for healthy work/life balance.
- We are committed to listening and establishing clear, fair, and effective processes to build an environment where human rights are upheld.
How you can Support Communication Standards
- Ensure your contact details are current at your school.
- Secure passwords for RRDSB platforms.
- Frequently visit platforms for current information.
- Provide feedback at the class, school, or board levels.